TERMS & CONDITIONS

Research is undertaken by us in an effort to provide accurate information. All content on this site is provided in good faith. However, we will not be held liable for any claims against inaccuracies, or for loss of income based on what we provide. 

We work to supply pure seed to our customers, but mistakes can be made in the production, processing, or packaging of seed. We also work to provide viable seed with good germination rates. However, the performance of seed as a living product can be affected by a number of factors, many outside of our control *(see below). On the rare occasion that any mistake or problem arises, we will work with the customer towards a resolution, but we will not be held liable for any claims against us or for any resulting loss of income in regards to the purity or performance of the seeds we sell. Our liability will not extend beyond replacing or refunding seeds to the sale value. 

TAS & WA: Any imposed customs and quarantine processes or inspection fees will be the responsibility of the purchaser. 


By placing your order with us, you indicate that you have read, understood, and accepted these terms and conditions.  


* Factors outside our control that may affect the viability of seed: 

     -  Planting seeds too deeply. The germinating plants will die before they reach the surface (plant no    

        deeper  than 5mm) 

     - Growing medium being too wet. The seeds may rot before they germinate (keep medium moist but 

        not wet)

     -  Planting seeds straight into the garden, or in cold conditions. Seeds need warmth to germinate. It is 

        important to supply enough heat for germination to take place (the use of a heated propagation mat  

        or cord is recommended for maximum germination rates, particularly if planting in cooler conditions) 

     -  Leaving planted seeds in full sun (germinate seeds in a warm location out of direct sunlight) 

     -  Seeds being transported in a hot postal van, or left for an extended period in a hot letter box, or left 

        out in direct sunlight (seeds can die when exposed to heat for extended periods) 

     -  Not storing the seeds correctly. If seeds are not to be planted straight away, store them in a cool, 

        dark and dry place. Do not expose them to moisture. If kept in the fridge, ensure that they are in an 

        airtight container. 


© chillibird 2018